Shipping & Refunds

Shipping

BioLight Labs ships research materials using appropriate packaging for lyophilized peptide products. Shipping rates and delivery timelines are confirmed when your order is accepted. Orders are processed for qualified research purchasers only.

• Domestic shipping via standard carriers
• Temperature-appropriate packaging where applicable
• Tracking provided for all shipments
• International availability subject to regional regulations

Risk of loss passes to you upon delivery to the shipping carrier, unless otherwise required by law. See our Terms & Conditions for full shipping terms.

Refunds & Returns

Because BioLight Labs products are research materials, all sales are final unless otherwise stated in writing by BioLight Labs.

BioLight Labs may, at its sole discretion, approve a replacement, store credit, or refund for damaged, incorrect, or missing items if you notify us within 3 days of delivery and provide documentation we request.

Opened, used, reconstituted, altered, improperly stored, or tampered products are not eligible for return, replacement, or refund.

Order Issues

For order inquiries, contact Hello@biolightlabs.com or call (844) 932-0879 with your order number.